## Conversations

0
Web: 0 · Cloud: 0

### Today

💬
0
Web: 0 · Cloud: 0

### Waiting

⏳
0
Web: 0 · Cloud: 0

### In Progress

🟢

## Invoices & Quotes

0

### Pending

📋
0

### Accepted

✅
0

### Paid

💰

### Messages per Hour

### Active Users

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# Manage Stores

Name | Users | Actions
--- | --- | ---
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# Manage Departments

Name | Description | Users | Created | Actions
--- | --- | --- | --- | ---
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# Manage Users

Username | Link to | Status | Actions
--- | --- | --- | ---
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# WhatsApp Web

### Connection Status

Disconnected

WhatsApp is not connected. Click the button below to connect.

#### Scan QR Code with WhatsApp

Open WhatsApp on your phone → Settings → Linked Devices → Link a Device

### Bot Settings

#### Auto-Reply Bot

Enable automatic FAQ and welcome message responses

#### Group Responses

Allow bot to respond in WhatsApp groups

Note: When you manually respond to a conversation, the bot will automatically stop responding to that conversation.

### Test Message Send

Phone Number Format: Country code + number (e.g., 5511999999999)
Message

# WhatsApp Cloud Workspace

Active Account
No account selected

## Cloud Conversations

Monitor and manage official API conversations without leaving the workspace.

Account
0
Total
0
Active
0
Waiting
0
Closed

### No conversations yet

Incoming messages from Cloud API numbers will appear here.

## Flow Builder

Design multi-step experiences with templates, automations, and approvals.

Account

### Blocks

Triggers
Keyword
Button Reply
Webhook
Messages
Text
Template
Media
Logic
Conditions
Wait
Assign
Integrations
Webhook
API Call
CRM Sync
Canvas

### Drop blocks here to build your flow.

### Properties

Select a block to configure messages, routing, and approvals.

Owner
Status

## Cloud FAQ

Centralize knowledge base answers for official API conversations.

Account

### No FAQs yet

Create FAQs to power faster replies and automations.

## Mass Campaigns

Send compliant template campaigns using Meta-approved content.

Account

### Template

Template
Source
Meta Business Created in Workspace

### Audience

List
Filters
Tags Last activity Opt-in

### Schedule

Send time Time zone
Send window
Business hours Any time

### Preview

Preview content for the selected template and language.

Template Title
Your message preview will appear here.

## Official API Connection

Connect Cloud API credentials securely and manage webhook configuration.

Account
Account status Pending
Webhook Disconnected
Template sync Pending
Account name
WABA ID
Phone Number ID
App ID
Access token
Webhook verify token
App secret

# Contacts

### Groups

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0 contacts

Name | Phone | Email | Group | Actions
--- | --- | --- | --- | ---
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# Manage FAQs

### Welcome Messages

Configure the messages that will be sent when a customer starts a conversation (only once per day)

#### Preview Mobile

Messages will appear here as you type

### Frequently Asked Questions

# Payment Settings

Configure your payment gateways. Users will create payment links from their chat panel.

### Payment Gateways

Loading payment methods...

### Payments Today

0

### Total Amount

0.00

### Pending

0

### Success Rate

0%

### Recent Payment Links

ID | Customer | Amount | Method | Status | Created By | Date | Actions
--- | --- | --- | --- | --- | --- | --- | ---

# AI Configuration

### AI Messages Today

0

### AI Messages This Week

0

### Avg Response Time

0s

### Active Configuration

None

### AI Configurations

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# Invoices & Quotes

Type
Status
Search

Loading invoices...

## WhatsApp Chat Widget

Embed a customizable WhatsApp chat button on your website

Loading widgets...

# REST API

### New API Key

Copy this key now. You will not be able to see it again.

``

### API Keys

Name | Prefix | Status | Created | Last Used | Actions
--- | --- | --- | --- | --- | ---
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# API Documentation

Connection
Base URL: `https://example.com`
Authentication: `Authorization: Bearer YOUR_TOKEN`
Tenant: `X-Tenant-ID: 1`

### Authentication

POST `/api/auth/login`

Generates the access token.

    curl -X POST __BASE_URL__/api/auth/login \
      -H "Content-Type: application/json" \
      -d '{"email":"admin@empresa.com","password":"PASSWORD"}'

POST `/api/auth/forgot-password`

    curl -X POST __BASE_URL__/api/auth/forgot-password \
      -H "Content-Type: application/json" \
      -d '{"email":"admin@empresa.com"}'

### API Keys

GET `/api/tenant/api-keys`

    curl __BASE_URL__/api/tenant/api-keys \
      -H "Authorization: Bearer YOUR_TOKEN"

POST `/api/tenant/api-keys`

    curl -X POST __BASE_URL__/api/tenant/api-keys \
      -H "Authorization: Bearer YOUR_TOKEN" \
      -H "Content-Type: application/json" \
      -d '{"name":"Minha integração"}'

### Webhooks

GET `/api/tenant/webhooks`

    curl __BASE_URL__/api/tenant/webhooks \
      -H "Authorization: Bearer YOUR_TOKEN"

POST `/api/tenant/webhooks`

    curl -X POST __BASE_URL__/api/tenant/webhooks \
      -H "Authorization: Bearer YOUR_TOKEN" \
      -H "Content-Type: application/json" \
      -d '{"event_type":"message.received","webhook_url":"https://your.site/webhook","secret_key":"SECRET"}'

### Conversations

GET `/api/tenant/conversations`

    curl "__BASE_URL__/api/tenant/conversations?status=waiting" \
      -H "Authorization: Bearer YOUR_TOKEN"

GET `/api/tenant/conversations/stats`

    curl __BASE_URL__/api/tenant/conversations/stats \
      -H "Authorization: Bearer YOUR_TOKEN"

### Contacts

GET `/api/contacts/contacts`

    curl "__BASE_URL__/api/contacts/contacts?limit=50" \
      -H "Authorization: Bearer YOUR_TOKEN"

POST `/api/contacts/contacts`

    curl -X POST __BASE_URL__/api/contacts/contacts \
      -H "Authorization: Bearer YOUR_TOKEN" \
      -H "Content-Type: application/json" \
      -d '{"name":"Maria","phone":"5511999999999","email":"maria@empresa.com"}'

### Payments

GET `/api/payments/methods`

    curl __BASE_URL__/api/payments/methods \
      -H "Authorization: Bearer YOUR_TOKEN"

POST `/api/payments/link`

    curl -X POST __BASE_URL__/api/payments/link \
      -H "Authorization: Bearer YOUR_TOKEN" \
      -H "Content-Type: application/json" \
      -d '{"amount":150,"customer_name":"João","customer_phone":"5511999999999","payment_method":"stripe"}'

### Invoices & Quotes

GET `/api/invoices`

    curl __BASE_URL__/api/invoices \
      -H "Authorization: Bearer YOUR_TOKEN"

POST `/api/invoices`

    curl -X POST __BASE_URL__/api/invoices \
      -H "Authorization: Bearer YOUR_TOKEN" \
      -H "Content-Type: application/json" \
      -d '{"type":"invoice","customer_name":"Empresa X","amount":350.75}'

### WhatsApp

GET `/api/tenant/whatsapp/status`

    curl __BASE_URL__/api/tenant/whatsapp/status \
      -H "Authorization: Bearer YOUR_TOKEN"

POST `/api/tenant/whatsapp/connect`

    curl -X POST __BASE_URL__/api/tenant/whatsapp/connect \
      -H "Authorization: Bearer YOUR_TOKEN"

# Webhooks

### Event Subscriptions

Event | URL | Status | Created | Actions
--- | --- | --- | --- | ---
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### Available Events

- conversation.created
- conversation.closed
- message.received
- message.sent
- payment.received

# WooCommerce Settings

Enter your WooCommerce REST API credentials below. You can generate these in your WordPress admin under WooCommerce > Settings > Advanced > REST API.

⚠️ Important:

Click "Test Connection" first to verify your settings before saving. The system will automatically test the connection when you save.

Store URL Example: https://yourstore.com
⚠️ Important: No trailing slash, no spaces, no special characters like & < > " '
Consumer Key
Consumer Secret

# WooCommerce Products

Syncing products...

# 🔔 WooCommerce Notifications

### 📱 Customer Notifications

Important: These notifications are sent automatically to YOUR CUSTOMERS via WhatsApp when they interact with your store (place orders, register, etc.). Configure the messages your customers will receive below.

### Webhook Configuration

Configure webhooks in your WooCommerce store to send automatic WhatsApp notifications to your customers.

Webhook URL
Add this URL to your WooCommerce webhooks
Webhook Secret
Optional: Use for webhook signature verification

### 🛒 New Order

Send confirmation to customer when order is created

Message Template
Available Placeholders:
{{order_number}} {{customer_name}} {{total}} {{currency}} {{payment_method}} {{items_count}} {{order_status}} {{order_date}}

### 👤 Customer Registration

Send welcome message to new customers

Message Template
Available Placeholders:
{{customer_name}} {{customer_email}} {{customer_username}} {{registration_date}}

### 🔐 Password Reset

Send reset link to customers

Message Template
Available Placeholders:
{{customer_email}} {{reset_link}} {{request_time}}

### 💬 Product Comment

Send confirmation when customer leaves a review

Message Template
Available Placeholders:
{{product_name}} {{customer_name}} {{comment_text}} {{rating}} {{comment_date}}

### Create Widget

×

#### Basic Information

Widget Name Internal name for identification
WhatsApp Number Include country code (e.g., +1 for US)

#### Appearance

Button Title
Button Color
Widget Title
Predefined Message (Optional) This message will be pre-filled when users click the button

#### Position & Size

Margin Right (px)
Margin Bottom (px)
Border Radius (px)
Max Message Length
Active

#### Preview

Chat with us

### Embed Code

×

Copy and paste this code before the closing </body> tag on your website: